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srfce, monday.com and Asana

Both tools are quick to set up and pleasant to use. As soon as customer requests, documentation and hours join in, further tools grow beside them, and the work spreads out.

monday.com Ltd. is based in Tel Aviv, Israel, and Asana, Inc. in San Francisco, USA. Both are offered as cloud services and billed per user in tiers. AI features are included in higher tiers, on models the vendor selects.

Side by side

Vendor and location
srfceTPWD AG, Berlin. German law, German place of jurisdiction.
monday.com and Asanamonday.com Ltd., Tel Aviv, Israel. Asana, Inc., San Francisco, USA.
Scope
srfceProjects, knowledge, service and time tracking in one tool, under one permission model.
monday.com and AsanaFocused on project and task work; knowledge, service and time tracking through add-ons or other tools.
Where the data lives
srfceDatabase in Frankfurt am Main (eu-central-1), application on IONOS servers in Germany.
monday.com and AsanaVendor cloud; regions depend on the tier.
AI model and key
srfceYour own key per workspace, stored encrypted. Without a key the AI stays off.
monday.com and AsanaVendor AI features on vendor selected models. A customer supplied key is not documented.
Pseudonymisation before AI
srfcePersonal details are replaced by placeholders before the model sees them and restored on the server afterwards.
monday.com and AsanaNot documented.
Customer view
srfceCustomer view in the board plus a portal, without a second licence per customer.
monday.com and AsanaGuests or external members, limited by tier.
Pricing model
srfceOne tier, Enterprise, on request.
monday.com and AsanaPer user and tier, with a minimum number of seats.

What speaks for srfce

  • Service belongs in

    Requests from email, portal and calls land in the same tool as the project work.

  • Hours without a second tool

    Weekly entry, target hours and leave are built in, not bolted on.

  • Privacy you can verify

    Servers in Germany, a vendor under German law, pseudonymisation before every AI call.

Sources

30 October 2026

Statements about the other tool come from its public pages as of the date given. Vendors change what they offer; please check the current state at the source.

More comparisons: Atlassian, ServiceNow and Notion and ClickUp.

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