Knowledge
Documentation belongs where the work happens. In srfce a knowledge page hangs on the project it belongs to, not in a second tool beside it.
Spaces and page tree
Knowledge spaces with nested pages, the way a wiki is expected to work.
Next to the project
Pages link to projects and tickets; from the ticket you reach the instructions.
Labels and attachments
Find things again through labels, keep files on the page itself.
Search through AI
Search by meaning rather than by matching words, on your own key.
Release to customers
Single spaces can be opened for the customer view, the rest stays internal.